Privacy Policy | PetTransportGlobal

Privacy Policy

Last updated: 22 April 2026

This privacy policy explains how PetTransportGlobal collects and uses personal data when you visit our website or submit an enquiry.

Who We Are

PetTransportGlobal is a pet relocation service operating at pettransportglobal.com. When we refer to “we”, “us”, or “our” in this policy, we mean PetTransportGlobal.

What Data We Collect

When you submit a quote request or contact form, we collect:

• Your name and email address
• The details you provide about your pet and relocation (origin, destination, breed, travel date)
• The date and time of your submission

When you browse the site, standard web server logs may record:

• Your IP address
• Browser type and version
• Pages you visit and time spent on them
• Referring URL

We do not use cookies for advertising or tracking beyond basic analytics.

How We Use Your Data

We use the information you provide to:

• Respond to your enquiry and prepare a quote
• Follow up on your enquiry if you have expressed interest in our services
• Improve our guides and content based on the questions we receive

We do not sell your data to third parties. We do not use your contact details for unsolicited marketing.

How Long We Keep Your Data

Enquiry data is retained for up to 24 months so we can follow up on multi-stage relocations (some international moves take 6-12 months to arrange). After that period, your data is deleted unless you are an active customer.

Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data
• Withdraw consent for us to contact you

To exercise any of these rights, contact us at the email address in the site footer.

Third-Party Services

Our site uses:

• Hugo (static site generator) — no personal data processed
• Cloudflare (CDN and form handling) — subject to Cloudflare’s privacy policy
• Google Analytics (traffic analysis, if active) — subject to Google’s privacy policy

Changes to This Policy

We will update this policy when our practices change. The date at the top of the page reflects the most recent revision.

Contact

For privacy enquiries, email us using the contact address in the site footer.