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Frequently Asked Questions
Yes. Volaris accepts small dogs and cats in the passenger cabin on applicable Mexican domestic and US routes. The combined weight of the pet and carrier is typically limited to 10 kg. The carrier must fit under the seat in front of you. Add your pet when booking your ticket through the Volaris website or customer service.
Volaris operates cross-border routes between Mexico and US cities including Los Angeles, Dallas, Chicago, Miami, and others. In-cabin pets may be accepted on these routes subject to Volaris’s current policy. Confirm pet acceptance on your specific US route with Volaris, as cross-border routes may have different conditions from domestic flights. US CDC documentation requirements for dogs also apply.
The carrier must fit under the seat in front of you on a Volaris aircraft. Typical maximum dimensions are approximately 43 x 30 x 20 cm (the carrier must fit within Volaris’s specified under-seat space). Confirm current carrier dimension requirements directly with Volaris before purchasing your carrier, as these can vary by aircraft type.
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