%!s(<nil>) Pet Transport Policy

Frequently Asked Questions

Viva Aerobus accepts small dogs and cats in the cabin on domestic Mexican routes. The combined weight of the pet and carrier must not exceed 10 kg. Pets are not accepted in the hold as cargo on Viva Aerobus flights. International routes may have different restrictions – confirm directly with Viva Aerobus when booking.

The carrier must fit under the seat in front of you and must be soft-sided. Maximum dimensions are approximately 45 x 35 x 20 cm, though confirm current specifications with Viva Aerobus before purchase. The carrier must be fully enclosed and the pet must remain inside throughout the flight.

Viva Aerobus restricts some brachycephalic (flat-faced) breeds due to respiratory risk. Pugs, French Bulldogs, English Bulldogs, and Persian cats may be refused. Confirm acceptance of your specific breed directly with Viva Aerobus before booking. Restrictions can change without notice.

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