Virgin Atlantic Pet Transport Policy

Cargo available

Virgin Atlantic does not allow pets in the passenger cabin. All pets travel as manifested cargo in temperature-controlled holds. The airline is based in London Heathrow (LHR).

London-based carrier. No cabin option. Uses specialist pet transport agents.

This page covers the current pet transport policy, breed restrictions, temperature embargoes, and how to book. Policies change, so always confirm with the airline before making firm plans.

Policy Overview

Accepted Animals

Dogs and cats

Crate Requirements

IATA-compliant rigid container. Pet must be able to stand, sit upright, lie down, and turn around.

Size and Weight Limits

Varies by route and aircraft. Contact cargo desk for current limits.

Temperature Restrictions

Temperature embargoes

Brachycephalic Breeds

Brachycephalic breeds restricted

Cost Estimate

Fees vary by route, pet weight, and crate size. Contact the airline cargo desk or your pet transport agent for a quote.

How to Book

Contact the airline's cargo department directly or book through an IPATA-accredited pet transport agent.

Frequently Asked Questions

Virgin Atlantic does NOT allow pets in cabin (assistance dogs excepted).

Contact the airline cargo desk directly, or use an IPATA-accredited pet transport agent. Book as early as possible. Space for live animals is limited, and airlines often have only a few slots per flight. Confirm the booking 48-72 hours before departure.

Brachycephalic breeds restricted Always check the current policy for your specific route and travel dates. Some airlines allow flat-faced breeds with a vet certificate confirming fitness to fly.

At minimum: a valid veterinary health certificate (usually issued within 10 days of travel), proof of microchip (ISO 11784/11785 standard), and up-to-date vaccination records. Import-specific documents depend on the destination country. Some routes require rabies titre test results, import permits, or government endorsement of the health certificate. Your destination country’s requirements apply regardless of which airline you use.

All airlines require IATA-compliant rigid crates for cargo pet transport. The crate must allow your pet to stand, sit upright, lie down, and turn around without touching the sides or top. It must have ventilation on at least three sides, a water container, and live animal labels. Soft-sided carriers are not accepted for cargo. For cabin travel, the carrier must fit under the seat in front of you.

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