Preparing Your Pet for Quarantine: What to Expect and How to Help

Quarantine is mandatory for pets entering Australia, New Zealand, and Japan (and several other destinations). It is not a punishment – it is a biosecurity check designed to protect these countries’ disease-free status. Understanding what it involves and preparing your pet appropriately makes a real difference to how smoothly the experience goes.

What Quarantine Actually Looks Like

Modern quarantine facilities are not neglectful holding areas. At Mickleham (Australia’s facility near Melbourne):

  • Dogs and cats are housed in individual, climate-controlled kennels
  • Daily exercise sessions are provided
  • Animals are monitored by trained staff
  • Veterinary care is available
  • The facilities are cleaned to high standards

At New Zealand’s MPI facility in Auckland:

  • Similar standards apply
  • Individual exercise sessions
  • Climate control

At Japan’s AQS facilities:

  • Highly professional operation
  • Individual kennels
  • Staff trained in animal handling

The length is fixed (10 days in Australia and NZ, varying in Japan). If all documentation is correct, the release date is predictable.

Preparing Your Pet: Months Before

Crate training: This is the most important preparation step. An animal that is comfortable in a crate adapts to quarantine housing much better. Start months before travel:

  1. Leave the crate open as a rest spot with comfortable bedding
  2. Feed meals in the crate
  3. Practice closing the door for increasing periods
  4. Work up to the crate being locked for 4 to 6 hours without distress

Scent familiarisation: Animals that have a scent-comforting item (your worn T-shirt, a familiar blanket) in the quarantine kennel show lower stress indicators. Most facilities allow one or two soft items.

Food familiarity: Bring a two-week supply of your pet’s regular food. Quarantine staff usually use it at the start of the stay before transitioning to facility food if needed. Sudden diet changes during the stress of quarantine can cause gastrointestinal issues.

Packing for Quarantine

Check the specific facility’s guidelines – each has slightly different rules around what is permitted. Generally:

  • A worn T-shirt or small blanket (launderable)
  • 2-week supply of regular food
  • Any prescription medications with clear instructions and dosing schedule
  • Contact information (yours and an alternative)
  • Comfort toy (check whether allowed under biosecurity)

Do not send expensive items – they may be destroyed under biosecurity protocols.

During Quarantine

Stay in contact with the facility. Request updates if you are not receiving them. For Australia’s Mickleham, you can call or email for welfare updates. Visiting is permitted during set hours.

Most pets adapt within the first few days. Dogs often show initial distress followed by adjustment. Cats are variable – some settle quickly, others remain anxious throughout.

Collection Day

On the day of release, arrive at the scheduled time. Your pet will likely be:

  • Excited and vocal (dogs)
  • Subdued and slightly disoriented (cats often)
  • Thinner than expected (mild weight loss from stress and reduced appetite is common)

Bring a familiar carrier or lead. Drive directly to your new home. Keep the first day very quiet.

Contact your specific quarantine facility directly for current procedures and packing rules. This guide is accurate as of May 2026.

Frequently Asked Questions

Yes. The Mickleham quarantine facility in Victoria allows owner visits during set visiting hours. Contact DAFF or the Mickleham facility directly for current visit times and protocols. Visits have been shown to reduce stress in dogs; for cats, the effect is more variable – some cats settle better without disruption to their new routine.

Packing requirements vary by facility. Typically you can send: a small comfort item with your scent (T-shirt, soft toy), a supply of the pet’s regular food (to avoid dietary disruption), any prescription medication with veterinary instructions, and contact information. Do not send items that cannot be laundered (biosecurity requirements). Contact the facility in advance for the approved list.

Quarantine involves a change of environment and temporary separation from owners, which is stressful for most pets. Modern quarantine facilities (Mickleham in Australia, MPI in New Zealand) are professionally staffed, climate-controlled, and provide daily exercise. Most pets adapt within a few days. Highly anxious animals or animals with separation anxiety may find it harder.
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